"I will keep in touch and will never forget your genuine kindness and the friendship over the phone that you conveyed to me; especially at such a confusing and stressful time in my life. You helped me so much in getting started and I felt secure enough to share my personal issues with you, someone that I never actually met but just a voice that emitted genuine concern. If anything changes in the near future with regard to my Mom, I will contact you again and hopefully, if that be the case once again, you will be there with your heart to guide me yet another time."

"We will be moving Mom and I am very excited about having her so close to me so I can see her 3-4 times a week, instead of being limited to once every week or two. Thank you for all of your assistance--you certainly know your business!"

"Just a quick note to let you know Mom is settled into Clare Bridge at Silver Lake and my Dad is in Las Vegas with my brother Freddie. He sounds very rested and happy. Mom is going to take a little longer due to her dementia, but we love the place and the people! I could never begin to thank you enough for all you have done for my family. As soon as the dust settles I will touch base again."