"I wanted to thank you for your kind interaction with me during our recent conversation. It was refreshing to speak to a genuinely caring person; you were a life line that day."
"I just wanted to let you know how very grateful I am that you have contacted me regarding care for my in-laws. I appreciate so very much all of the informative e-mails you have forwarded! I realize how very challenging this endeavor will be for me, and any and all support I can receive is so welcomed! You and your agency should be commended!"
"I am so grateful for your help. I cannot believe how quick you were to respond to my initial e-mail. It most definitely got the ball rolling for our family. Thank you so much."